ACHTECK AMERICA
ACHTECK AMERICA
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    • Home
    • BUY NOW
    • PRODUCTS - CATALOGS
      • Turning Insert Info
      • ISO Negative Inserts
      • ISO Positive Inserts
      • PCD/PCBN Inserts
      • Swiss Tools-Small Tools
      • Grooving
      • Milling Insert Info
      • Milling Inserts
      • Milling Cutters
      • Solid Carbide Endmill
      • Drill Holders & Inserts
      • HY Series for Drilling
      • Deep-hole Drilling Insert
      • Solid Carbide Drill
      • All Technical Information
    • LOG IN
    • Technical Information
      • Industry Solutions
      • Training Material
    • About Us
    • FAQ - Q&A
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  • Home
  • BUY NOW
  • PRODUCTS - CATALOGS
    • Turning Insert Info
    • ISO Negative Inserts
    • ISO Positive Inserts
    • PCD/PCBN Inserts
    • Swiss Tools-Small Tools
    • Grooving
    • Milling Insert Info
    • Milling Inserts
    • Milling Cutters
    • Solid Carbide Endmill
    • Drill Holders & Inserts
    • HY Series for Drilling
    • Deep-hole Drilling Insert
    • Solid Carbide Drill
    • All Technical Information
  • LOG IN
  • Technical Information
    • Industry Solutions
    • Training Material
  • About Us
  • FAQ - Q&A
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Frequently Asked Questions: Carbide Cutting Tools

Please reach us at zyaacs@achtecktool.com if you cannot find an answer to your question.

A: Shipping is on us for orders over $300! 


For other orders, we can choose the best option for you and add it to your total. Shipping costs depend on weight, distance, and your chosen carrier (e.g., USPS, FedEx, UPS, ETC.).


A: Delivery typically takes 2 to 5 business days, depending on your location and current circumstances in the U.S. 


We’ll provide you with a tracking number so you can monitor your shipment.


A: We accept checks, credit cards (VISA, AMEX, etc.), and ACH bank transfers.


A: You can reach us through:

  • Email: zyaacs@achtecktool.com
  • Phone: 947-208-7289
  • Social Media: @Achteckamericainc
  • WhatsApp:  +1 248-881-1847


A: We offer a 90-day return policy. Please provide an explanation of why you want to return the item, and we’ll assist you with the process.


 A: Yes, please contact customer service at zyaacs@achtecktool.com with your order information, and we'll assist you in making any changes or cancellations. 


Terms and conditions may apply 


A: Once we receive the returned product, we can issue an instant credit to your account. Alternatively, if you prefer a refund to your original payment method, it usually takes 2 to 7 business days to process.


A: Subscribe to our newsletter, and we’ll keep you informed about available discounts.


When discounts apply, we’ll include them automatically—no extra steps needed!


A: If the package is damaged, please send us photos for review, and we’ll ensure you receive good service.

If the package gets lost, contact us immediately so we can resolve the issue, if possible. 


 A:  It can take between 2 or 3 months.


 A:  Please share the following details to zyaacs@achtecktool.com:

  • What product are you looking for?
  • What quantity do you need?
  • What’s your estimated delivery date?
  • Do you have any specific requirements?
  • Any additional notes or preferences?

We’ll have your quote ready in less than 24 hours (on business days).


 A:   

You can purchase our products through the following channels:


  • Our website (if you have a login)  Sign In 
  • Email us at zyaacs@achtecktool.com
  • Call us 947-208-7289
  • Use WhatsApp +1 248-881-1847
  • Chatbot
  • Amazon  Amazon.com: Achteck America 
  • Zoro  ACHTECK Products & Supplies | Zoro.com  




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