Please reach us at zyaacs@achtecktool.com if you cannot find an answer to your question.
A: We guarantee that our products are crafted with quality, precision, and cost-effectiveness in mind.
For any replacement or repair inquiries, please contact us at zyaacs@achtecktool.com.
Include your order information, photos, and a detailed description of the issue. Our team will review your case to determine if it qualifies for warranty coverage.
A: Yes, we ensure every payment method is protected with the latest security measures to safeguard your information.
A: If your order is over $300, shipping is on us.
Taxes are waived for our distributors.
There are no hidden fees.
A: Shipping is on us for orders over $300!
For other orders, we can choose the best option for you and add it to your total. Shipping costs depend on weight, distance, and your chosen carrier (e.g., USPS, FedEx, UPS, ETC.).
A: Delivery typically takes 2 to 15 business days, depending on your location and current circumstances in the U.S.
We’ll provide you with a tracking number so you can monitor your shipment.
A: We accept checks, credit cards (VISA, AMEX, etc.), and ACH bank transfers.
A: You can reach us through:
A: We offer a 90-day return policy. Please provide an explanation of why you want to return the item, and we’ll assist you with the process.
A: Yes, please contact customer service at zyaacs@achtecktool.com with your order information, and we'll assist you in making any changes or cancellations.
Terms and conditions may apply
A: Once we receive the returned product, we can issue an instant credit to your account. Alternatively, if you prefer a refund to your original payment method, it usually takes 2 to 7 business days to process.
A: Subscribe to our newsletter, and we’ll keep you informed about available discounts.
When discounts apply, we’ll include them automatically—no extra steps needed!
A: If the package is damaged, please send us photos for review, and we’ll ensure you receive quality service.
If the package gets lost, contact us immediately so we can resolve the issue.
A: Refer to your project’s technical drawings and identify tolerance levels. Match these with tool specifications, focusing on geometry, material, and finish.
A: If the product needs to be made, it will take between 2 to 3 months to be available.
A: Please share the following details to zyaacs@achtecktool.com:
We’ll have your quote ready in less than 24 hours (on business days).
A:
You can purchase our products through the following channels:
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